Family Profiles
Family account, parent and child profiles, and relationships or links between family members.
ACCOUNT & DATA PRIVACY
Delete your
account & data.
ParentControl One users can request deletion of their family account and associated data. Learn how to submit your request, what will be deleted, and how long the process takes.
Application: ParentControl One · Developer: Moris Apps Studio
SIMPLE REQUEST PROCESS
How to request deletion
To protect your family account, we verify ownership before processing deletion.
- 01
Send an email
Email moris.support@gmail.com to start your request.
- 02
Use the subject line
Write Account Deletion Request – ParentControl One in the subject.
- 03
Identify your family
Include enough non-sensitive information for us to identify your family account.
- 04
Verify ownership
Our support team will verify account ownership before deleting the associated data.
Send your request to
moris.support@gmail.com
Keep your security credentials private. Never send your personal PIN or family recovery code by email.
ACCOUNT-RELATED INFORMATION
What data is included?
After we receive your request and verify ownership, the following family-account data will be deleted from active systems.
Location & Place History
Precise locations, route history, saved-place visits, and arrival and departure alerts.
Activity & App Usage
Screen time, installed app lists, app usage data, and activity history.
Parental Control Settings
App blocks, sleep hours, schedules, and parental-control permissions and settings.
Device Information
Device identifiers, pairing codes, notification tokens, and linked-device records.
Account Access Data
PINs, recovery codes, and account-associated authentication information.
DELETION AND RETENTION POLICY
When is your data deleted?
Once your deletion request has been received and account ownership has been verified, Moris Apps Studio will process deletion of the family account and its associated data.
Within 30 days
Deletion from active systems
Deletion of your account and associated data from active systems will be completed within 30 days after your deletion request has been verified.
Information that may be retained temporarily
Some information may remain for a limited period for technical, security, support, or legal reasons:
Up to 90 days
Technical Backups
Copies of data included in backups created before deletion may be retained for up to 90 days for system security and disaster recovery. Backups are not used for routine operations and are deleted according to the backup rotation cycle.
Up to 90 additional days
Deletion Request Records
Minimal records, such as the request date, completion date, and support ticket number, may be retained for up to 90 additional days to handle inquiries, support security, and document completion of the deletion.
As legally required
Legal Obligations
Where applicable law requires the retention of certain information, only the information legally required will be retained, and only for the period required by law.
After deletion is complete
Your account will no longer be available for use. Your children's devices will be unlinked from the account, and deleted location and activity history cannot be recovered.
Need help with your request?
Contact the Moris Apps Studio support team about your ParentControl One account deletion request.